DEERS question

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Permalink Reply by NavyDads CoAdmin Jim Gramza on April 4, 2022 at 7:15pm

Here is a link the DEERS web site. Maybe you can get some answers there. I don't know much about it myself. 

https://www.tricare.mil/DEERS

Permalink Reply by David M. Cleland on April 5, 2022 at 7:32am

Thank you.  I was on the phone with them for an hour yesterday.   I was told he only needs a release date to build his own profile in DEERS.  Of course to do so, I needed to have my son verbally consent to this. I said, that he was in boot camp.  The lady on the phone said I guess we won't be able to get him on a conference call? I have an appointment next month (soonest walk-in appointment) on Ft. Belvoir.  I am hoping the Navy could just fix it on their end.  Once I find a fix, I will post it for anyone who has an issue like this.  I have a feeling it is a rare issue.

Permalink Reply by NavyDads CoAdmin Jim Gramza on April 6, 2022 at 10:11pm

Thanks fore the update. I will be curious to know the outcome.

David M. Cleland said:

Thank you.  I was on the phone with them for an hour yesterday.   I was told he only needs a release date to build his own profile in DEERS.  Of course to do so, I needed to have my son verbally consent to this. I said, that he was in boot camp.  The lady on the phone said I guess we won't be able to get him on a conference call? I have an appointment next month (soonest walk-in appointment) on Ft. Belvoir.  I am hoping the Navy could just fix it on their end.  Once I find a fix, I will post it for anyone who has an issue like this.  I have a feeling it is a rare issue.

Permalink Reply by David M. Cleland on June 15, 2022 at 8:40am

I was able to resolve this issue with the Navy Project Office at 901-874-3425.  After speaking with them, my son disappeared from my DEERs profile.